So our boat has a new name: "Bottom Feeder." It sank Wednesday in the boat slip. The marina called and left this message "Uh, hi, this is Jerry over at the marina. I'm calling because you have a 21ft Searay, and, uh, apparently it sank." Excellent customer service right? No return phone number, no "I'm really sorry, please give us a call at your earliest convenience." Not to mention that he left this message on the wrong answering machine. He'd called my mother-in-law's house and left the message. What happened to that handy-dandy form they had me fill out when I purchased the slip?? Both my husband's and my personal cell phone numbers were listed. Eh, whatever, all semantics at this point I guess.