Prime Care?

The hubs has been fighting a cold for the last ten days.  He's got a little bit of everything going on.  Head congestion, runny/stuffy nose, sore throat, chills/aches, and a persistent productive cough.  I finally convince him to let me get him an appointment at the local clinic and so I make the call.  One call turns into three before I'm finally awarded an appointment for him.  

Phone call #1 to local clinic:  Has your husband been to our clinic before?  Yes.  He doesn't have a primary care physician on file?  No, our insurance doesn't require one.  Ok, let me see if we have any appointments... no, we don't have any appointments.  Would you like me to check the other satellite offices for appointments?  Yes, please.  I'm sorry, no one has any openings today.  I'll put you on the list for our triage nurse to call you if she can squeeze you in.

Pickling the Bottom Feeder

So our boat has a new name: "Bottom Feeder."  It sank Wednesday in the boat slip.  The marina called and left this message "Uh, hi, this is Jerry over at the marina.  I'm calling because you have a 21ft Searay, and, uh, apparently it sank."  Excellent customer service right?  No return phone number, no "I'm really sorry, please give us a call at your earliest convenience."  Not to mention that he left this message on the wrong answering machine.  He'd called my mother-in-law's house and left the message.  What happened to that handy-dandy form they had me fill out when I purchased the slip??  Both my husband's and my personal cell phone numbers were listed.  Eh, whatever, all semantics at this point I guess.