The hubs has been fighting a cold for the last ten days. He's got a little bit of everything going on. Head congestion, runny/stuffy nose, sore throat, chills/aches, and a persistent productive cough. I finally convince him to let me get him an appointment at the local clinic and so I make the call. One call turns into three before I'm finally awarded an appointment for him.
Phone call #1 to local clinic: Has your husband been to our clinic before? Yes. He doesn't have a primary care physician on file? No, our insurance doesn't require one. Ok, let me see if we have any appointments... no, we don't have any appointments. Would you like me to check the other satellite offices for appointments? Yes, please. I'm sorry, no one has any openings today. I'll put you on the list for our triage nurse to call you if she can squeeze you in.